Document the access condition
Check what an independent viewer can open and note whether the target is restricted. Do not assume the service has the same access as the account owner. A working link inside an authorized session does not establish general accessibility.
Ask about the selected service
Send the public identifier and a description of the restriction to support, without sharing login credentials. Ask whether that exact service accepts the target type. A broad statement about X services does not answer a narrow eligibility question for a protected item.
Respect the owner's publication choice
Changing visibility can affect who sees the content and should be an authorized decision by the account owner. If the target is incompatible, consider another campaign objective rather than treating public access as a requirement that can be changed without approval.
Decision checklist
| Decision | What to check |
|---|---|
| Access | Observed restriction |
| Service | Specific eligibility rules |
| Decision | Owner-authorized visibility choice |
Worked example
A hypothetical client approves a campaign for a restricted account but does not authorize making its posts public. If the chosen offer requires a public target, the correct next step is to resolve that mismatch with the client and service, not alter visibility silently.
Example figures explain the decision; they are not current prices or promised results.