Name the stage
An event page can pass through different viewing stages. State whether your request concerns the upcoming presentation, the live session or the available recording. A familiar URL or thumbnail does not prove that a service supports every stage.
Separate time-based work
An active-session offer may specify a time window, while a recording offer may specify accumulated views. Ask for the unit and accepted stage in writing. Comparing only the audience number ignores whether the service concerns simultaneous attendance or later recorded viewing.
Handle the transition
If the event ends before work begins, ask what happens to the order. Do not silently reinterpret a live request as an archive request. Keep the event schedule and actual end time with the order record so support can evaluate the intended scope.
Decision checklist
| Decision | What to check |
|---|---|
| Stage | Upcoming, active or saved content |
| Unit | Time-based audience or recorded views |
| Transition | Treatment if the event ends first |
Worked example
Suppose a session finishes before a delayed request starts. The buyer should ask whether the request can be cancelled or changed; a saved recording is a different deliverable from attendance during the live hour.
Example figures explain the decision; they are not current prices or promised results.